#1 BESTSELLER • The groundbreaking book that redefines what it means to be smart, with a new introduction by the author “A thoughtfully written, persuasive account explaining emotional intelligence and why it can be crucial.”—USA ...
Importantly, this edition expands on the previous by providing greater coverage of emotional intelligence interventions.As with the first edition, this second edition is both scientifically rigorous, yet highly readable and accessible to a ...
Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered.
Understanding Emotional Intelligence shows you how. · Understand how emotions work and how to use them effectively · Know how to build rapport and motivate others · Influence and persuade; leave a positive, lasting impression.