This book is your guide for preventing chargebacks and, when they happen, fighting them more effectively. It provides a full understanding of what chargebacks are, who makes them happen, why they happen, and what you can do about them.
Does the IT chargeback task fit the client's priorities? Do the IT chargeback decisions we make today help people and the planet tomorrow? Are there IT chargeback problems defined?
For Visa and MasterCard transactions, chargebacks merchants receive are, on average, 1.6 basis points (bps) of sales number and 6.5 bps of sales value. About 70 to 80 percent of chargebacks are resolved as merchant liability.